Help Center

How Can We Help You?

Find answers, guides, and get support for SheraChat.

Getting Started

Setup, installation, and first steps

Security & Privacy

Encryption, data protection

AI Features

Smart replies, chatbots

Account Settings

Profile, preferences, backup

Frequently Asked Questions

SheraChat is a premium AI-powered messaging application developed by Shaheer at SheraAI Technologies. It features end-to-end encryption, smart AI chatbots, voice and video calls, and a beautiful glassmorphism design. Built with Flutter and Firebase, it works on Android, iOS, Windows, macOS, Linux, and the web.
Yes! SheraChat is completely free to download and use. All core features including AI smart replies, end-to-end encryption, voice and video calls, and cloud sync are available at no cost. There are no hidden fees or premium tiers required for basic functionality.
SheraChat uses military-grade AES-256 end-to-end encryption for all messages, calls, and media. This means only you and the recipient can read your messages - not even SheraChat servers can access them. We also offer biometric lock, disappearing messages, and zero-knowledge architecture for maximum privacy.
SheraChat uses OpenAI's advanced language models to provide smart reply suggestions, real-time translation, grammar enhancement, and message summarization. The AI analyzes conversation context locally to generate helpful suggestions while maintaining your privacy. You can also chat with AI assistants directly within the app.
Absolutely! SheraChat supports multi-device sync. You can use the same account on your phone, tablet, computer, and web browser simultaneously. All your chats, media, and settings sync in real-time across all devices through Firebase Cloud.
SheraChat automatically backs up your chats to secure cloud storage. You can also manually backup to Google Drive (Android) or iCloud (iOS). Go to Settings > Chat Backup to configure backup frequency and choose what to include. Restoring is simple - just sign in on a new device and your chats will be restored.
SheraChat was created by Shaheer, the founder of SheraAI Technologies. Shaheer is a skilled Flutter developer from Pakistan who specializes in creating AI-powered applications. The app represents his vision of combining beautiful design, cutting-edge AI, and uncompromising security in a messaging platform.
We love hearing from our users! You can report bugs or suggest features through the contact form below, by emailing support@shera-ai.com, or through the in-app feedback option in Settings > Help & Feedback. We review all submissions and prioritize based on user impact.

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Email Support

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support@shera-ai.com

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@sheraai

GitHub

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github.com/sheraai

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